Digitize your customer service
Leading organizations already manage their customer experience with Debmedia
Optimize customer service through online
video conferencing.
Value their time Offer agile and efficient
customer service.
Humanize customer service with personalized attention through
specialized and close meetings.
Differentiate yourself
from the competition Get a technological
advantage.
An omnichannel solution for different service
models in your organization.
Your customers can schedule an appointment or get in the virtual queue from your website to connect with a representative by video-call.
Use the video conferencing software also within the offices.
Your customers can connect to a video-call with a representative from a kiosk and reduce the time they spend inside the offices.
Make the
best use of your resources
Allow your employees to serve customers from anywhere.
Use the video conferencing software also within the offices.
Your customers can connect to a video-call with a representative from a kiosk and reduce the time they spend inside the offices.
Make the
best use of your resources
Allow your employees to serve customers from anywhere.
How does Debmedia's video-call
customer service software work?
Multiple customer
journeys
Your customers can begin their journey on your web, App or WhatsApp.
Performance metrics
Measure service data and
the performance of your teams.
Easy
integration
A tool that can be integrated via API or Iframe.
Customers can
connect spontaneously or scheduled.
Different functionalities
to optimize your service model
Customers can
connect spontaneously or scheduled.
Multiple customer
journeys
Your customers can begin their journey on your web, App or WhatsApp.
Performance metrics
Measure service data and
the performance of your teams.
Easy
integration
A tool that can be integrated via API or Iframe.
Customers can
connect spontaneously or scheduled.
Multiple customer
journeys
Your customers can begin their journey on your web, App or WhatsApp.
More than 300
organizations
already trust Debmedia.
We work with organizations
that rely on our software.
Banking, Financial Services and Fintechs
Financial institutions, insurance companies and cooperatives.
Healthcare
Clinics, hospitals, laboratories, pharmacies.
Government
Public institutions, municipalities, ONGs.
Retail
Retail stores, clearinghouses, logistics.
Telecommunications
Mobile telephony, cable operators.
Utilities
Associations, public services.
Debmedia has been developing software to manage the customer experience for more than 15 years.
+ Customers
+ MInteractions
+ Partners
+ Implemented Offices
Do you want to be a Debmedia partner?
Learn how to generate new business through our program.
Technology that improves
your customers' experience
Improve your Customer Experience with
Debmedia's Technology
1
Request
a demo
2
Select
the modules
3
Configure
the system
4
Serve your
customers efficiently
Contact our team and improve
your customers' experience!
your customers' experience!
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