Leading organizations already manage their
customer experience with Debmedia
Many organizations manage their
service processes in a disorderly manner.
Lack of knowledge
of customers and their needs.
Lack of information
to assign the right number of representatives.
Long waits
and bad customer experience.
Organize the flow of your offices.
Anticipate and know
which customers will visit you
Offer a personalized experience and increase satisfaction.
Know how
many resources you need
Improve the process of customers coming
to your offices.
Avoid unnecessary
waits
Shorten the time your customers spend inside your offices.
Allow customers to schedule their
appointments online from the web.
Multiple functionalities
to optimize customer service models.
Integration with the queue
management system
To manage the entire flow with call and prioritization algorithms.
Self-managed check in
Customers can check in from their mobile or at the kiosk.
Customizable reminders sent by email or SMS
Designed as dynamic fields depending on the service and the customer.
Connected with multiple services or agendas
To define tolerance timesfor each one.
Integrable by API, iframe or embedded in your web
With the look & feel of your company.
A system integrated with
Outlook and Google Calendar.
Multiple functionalities
to optimize customer service models.
A system integrated with
Outlook and Google Calendar.
Integration with the queue
management system
To manage the entire flow with call and prioritization algorithms.
Self-managed check in
Customers can check in from their mobile or at the kiosk.
Customizable reminders sent by email or SMS
Designed as dynamic fields depending on the service and the customer.
Connected with multiple services or agendas
To define tolerance timesfor each one.
Integrable by API, iframe or embedded in your web
With the look & feel of your company.
A system integrated with
Outlook and Google Calendar.
Integration with the queue
management system
To manage the entire flow with call and prioritization algorithms.
More than 300
organizations
already trust Debmedia.
We work with organizations
that rely on our software.
Banking, Financial Services and Fintechs
Financial institutions, insurance companies and cooperatives.
Healthcare
Clinics, hospitals, laboratories, pharmacies.
Government
Public institutions, municipalities, ONGs.
Retail
Retail stores, clearinghouses, logistics.
Telecommunications
Mobile telephony, cable operators.
Utilities
Associations, public services.
Debmedia has been developing software to manage the customer experience for more than 15 years.
+ Customers
+ MInteractions
+ Partners
+ Implemented Offices
Do you want to be a Debmedia partner?
Learn how to generate new business through our program.
Technology that improves
your customers' experience
Improve your Customer Experience with
Debmedia's Technology
1
Request
a demo
2
Select
the modules
3
Configure
the system
4
Serve your
customers efficiently
Contact our team and improve
your customers' experience!
your customers' experience!
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