Make the flow of attention in your offices more efficient

Queue management system

Leading organizations already manage their
customer experience with Debmedia

Companies do not know how to optimize processes.

As a result, they have

Inefficient management

with wasted resources

Dissatisfied customers

who ask for better service

Lack of metrics

to make better decisions.

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Automate and personalize the customer service model.

Make your resources
more efficient

To offer an agile service.

Offer a simple experience

No friction and less waiting.

Measure key indicators

To better manage your teams.

Define the Customer Journey and
improve service.

Calling and
prioritization algorithms

By arrival, priority,
service, customer or
combination.

Artificial Intelligence
and automation

of users, services,
customers, among others.

Statistics and
real-time monitoring

of users, services,
customers, among others.

Integrations with
other systems

Documented Api or pre-existing
systems integrations.

Integration with
BI tools

To visualize data and make better decisions.

Integration with
BI tools

To visualize data and make better decisions.

Calling and
prioritization algorithms

By arrival, priority,
service, customer or
combination.

Artificial Intelligence
and automation

To establish dynamic
service models.

Statistics and
real-time monitoring

of users, services,
customers, among others.

Integrations with
other systems

Documented Api or pre-existing
systems integrations.

Integration with
BI tools

To visualize data and make better decisions.

Calling and
prioritization algorithms

By arrival, priority,
service, customer or
combination.

More than 300
organizations
already trust Debmedia.

We work with organizations
that rely on our software.

Banking, Financial Services and Fintechs

Financial institutions, insurance companies and cooperatives.

Healthcare

Clinics, hospitals, laboratories, pharmacies.

Government

Public institutions, municipalities, ONGs.

Retail

Retail stores, clearinghouses, logistics.

Telecommunications

Mobile telephony, cable operators.

Utilities

Associations, public services.

Debmedia has been developing software to manage the customer experience for more than 15 years.

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+ Customers
+ MInteractions
+ Partners
+ Implemented Offices
Iso

Do you want to be a Debmedia partner?

Learn how to generate new business through our program.

Technology that improves
your customers' experience

line
line

Improve your Customer Experience with
Debmedia's Technology

1

Request
a demo

2

Select
the modules

3

Configure
the system

4

Serve your
customers efficiently

Contact our team and improve
your customers' experience!
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