Know what your customers think and how your team is performing

Customer feedback software within the service flow

Leading organizations already manage their
customer experience with Debmedia

You may be losing customers because of poor service

False metrics

about customer satisfaction

Wrong decisions

due to lack of data

Lack of
knowledge

of employee performance

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Receive feedback from your customers
at the end of their journey and increase satisfaction.

Know the real opinion

of what your customers perceive.

Make better decisions

based on data

Measure the performance

of your teams’ work

Send different
types of surveys

A system developed
to know the customer
feedback through

It allows you to associate the result of
each survey to the
worker and service.

A system developed
to know the customer
feedback through

It allows you to associate the result of
each survey to the
worker and service.

Increase the response rate with
satisfaction surveys up to 10 times more.

Customize different
surveys

for each type of service.

Send surveys

at different points in the customer journey.

Compare results

by time period, user, service and more.

Create customer
satisfaction surveys in a few easy steps

Create

the survey

Associate

the service

Choose the action

that triggers the sending.

More than 300
organizations
already trust Debmedia.

We work with organizations
that rely on our software.

Banking, Financial Services and Fintechs

Financial institutions, insurance companies and cooperatives.

Healthcare

Clinics, hospitals, laboratories, pharmacies.

Government

Public institutions, municipalities, ONGs.

Retail

Retail stores, clearinghouses, logistics.

Telecommunications

Mobile telephony, cable operators.

Utilities

Associations, public services.

Debmedia has been developing software to manage the customer experience for more than 15 years.

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+ Customers
+ MInteractions
+ Partners
+ Implemented Offices
Iso

Do you want to be a Debmedia partner?

Learn how to generate new business through our program.

Technology that improves
your customers' experience

line
line

Improve your Customer Experience with
Debmedia's Technology

1

Request
a demo

2

Select
the modules

3

Configure
the system

4

Serve your
customers efficiently

Contact our team and improve
your customers' experience!
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